Last updated: March 2026

DCCS Cleaning Solutions("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our cleaning services.

Information We Collect

We may collect the following personal information:

Contact details: Name, email address, phone number, and postal address when you request a quote, book a service, or contact us.
Quote and booking information: Details about the cleaning services you request, your property type, and scheduling preferences.
Website usage data: IP address, browser type, pages visited, and referring URLs collected through cookies and analytics tools.
Communication records: Records of correspondence when you contact us by phone, email, or through our website forms.

How We Use Your Information

To provide quotes and deliver our cleaning services
To communicate with you about bookings and enquiries
To improve our website and services
To comply with legal obligations and protect our legitimate business interests

Cookies

Our website uses cookies to improve your browsing experience and to analyse website traffic. You can control cookies through your browser settings. We use:

Essential cookies: Required for the website to function properly.
Analytics cookies: Help us understand how visitors use our website so we can improve it.

Data Sharing

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and business, provided they agree to keep your information confidential.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Quote and booking records are retained for up to six years for accounting and legal purposes.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone: 02392 001980
Email: info@dccscleaningsolutions.co.uk
Address: Portsmouth, Hampshire